“Muhammad Hamza – Expert Chatbot Developer Helping Businesses Grow 24/7 with Smart Automation”

― My background

I am Muhammad Hamza, a dedicated chatbot developer passionate about helping businesses grow through smart automation. Even as a beginner, I have successfully built chatbots that provide 24/7 customer support, handle multiple customers at once, and automate lead generation. My focus is on delivering customized solutions that improve customer engagement, collect valuable data, and create seamless user experiences.

I believe every business, no matter its size, deserves a digital assistant that works around the clock to save time, reduce costs, and increase sales. My mission is to design chatbots that don’t just reply but truly connect with customers and drive real results.

― Skills

Skills weOffer

• Chatbot Development (Website, Facebook, WhatsApp, Messenger, Instagram)

• E-commerce Chatbots for product inquiries, order support & sales

• 24/7 Customer Support Automation

• Lead Generation & Qualification

• Multi-Customer Handling at Once

• Customer Data Collection & Insights

• Personalized Customer Engagement

• Business Process Automation

― Work experience

― Education

― Courses

Certifications & Training

• Chatbot Development Course – Skills Panda Institute
  Learned to design and build intelligent chatbots for Facebook, WhatsApp, Instagram, and websites. Gained hands-on experience in customer support automation, lead generation, and data collection to help businesses grow.

• Commerce Studies (Ongoing) – Building a strong foundation in business and management, which supports my ability to create chatbots that align with real business needs.

Chatbot Developer | NextShift Digital
As a beginner chatbot developer, I am passionate about creating intelligent chatbots that help businesses grow. I focus on building simple yet effective chatbots that provide 24/7 customer support, manage multiple conversations at once, and assist with lead generation. My goal is to design solutions that improve customer engagement, collect useful insights, and support business growth. Even as I continue to gain experience, my mission remains clear — to deliver chatbots that don’t just reply but create real connections with customers.

Currently pursuing Second Year in Commerce, which provides me with a solid understanding of business and customer needs. This knowledge helps me design chatbots that not only automate conversations but also support business growth and improve customer engagement.

Whenever a business faces challenges, it’s important to remember that every obstacle has a solution. I believe in the mindset: “I did it before, so I can do it again.” With the power of smart chatbots, businesses can overcome hurdles, grow faster, and achieve success even in tough times.

Muhammad Hamza

Client & Reviews

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